Infotel Software · Cookie Management

Cookie Management

This page explains what cookies are, why we use them on infotel-software.com, and how you can manage or disable them at any time.

Last updated: September 2026 • Applicable on infotel-software.com

You can change your cookie preferences at any time.

Definition

What is a cookie?

Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They allow the site to remember your actions and preferences over a given period, so you don't have to re-enter them on subsequent visits.

Required

Always active

Site functionality

Essential to the operation of the site. They enable navigation, remember your session, and your language preferences. They cannot be disabled.

Analytics

Optional

Audience measurement

Help us understand how visitors interact with our site by collecting anonymized data on pages visited, session duration, and navigation.

Functional

Optional

Personalization

Allow the site to remember your choices (language, region) and offer enhanced features, such as pre-filling forms or display preferences.

Marketing

Optional

Marketing automation

Used to track visitors across websites and display relevant advertising. They also enable contact form management and campaign tracking.

Inventory

Cookies used on this site

The table below details all the cookies used on infotel-software.com, their purpose, and their retention period.

Cookie name	Category	Provider	Purpose	Duration
`PHPSESSID`	Required	Infotel Software	PHP session identifier, maintains the current user session	Session
`wordpress_*`	Required	WordPress	Manages WordPress authentication and session	Session
`wp-settings-*`	Required	WordPress	Remembers user interface preferences	1 year
`wpml_browser_redirect`	Required	WPML	Remembers the language chosen by the user (FR, EN, DE)	Session
`axeptio_cookies`	Required	Axeptio	Records the user's cookie consent choices	6 months
`_ga`	Analytics	Google Analytics	Identifies unique users for traffic statistics	2 years
`_ga_*`	Analytics	Google Analytics	Maintains Google Analytics 4 session state	2 years
`_gid`	Analytics	Google Analytics	Distinguishes users for statistics reporting	24h
`_GTM_*`	Functional	Google Tag Manager	Tag manager — loads and manages the site's third-party scripts	Session
`__ss_*`	Marketing	SharpSpring	Visitor tracking for marketing automation and forms	2 years
`_ss_cvt`	Marketing	SharpSpring	Measures conversions on contact forms	2 years
`_ss_referrer`	Marketing	SharpSpring	Remembers the visitor's acquisition source (campaign, referrer)	30 days

Legal framework

Applicable legal basis

The use of cookies on our site is governed by several regulatory texts that we comply with.

General Data Protection Regulation (GDPR)

Since May 25, 2018, the GDPR (Regulation EU 2016/679) requires prior user consent before non-essential cookies are placed. This consent must be freely given, informed, specific, and unambiguous.

French Data Protection Act — Article 32-II

Under Article 32-II of the Act of January 6, 1978 (as amended by Ordinance No. 2011-1012 of August 24, 2011 transposing Directive 2009/136/EC), trackers requiring consent may only be placed or read on your device after you have given your prior agreement.

CNIL Recommendations

Infotel Software complies with the recommendations of the CNIL (French Data Protection Authority) regarding cookies and trackers, in particular the guidelines published in September 2020 and updated in 2022. To learn more: cnil.fr/fr/cookies-et-traceurs-que-dit-la-loi.

Management