Solutions · POSTMAN

POSTMAN

Multichannel mail digitization and processing

A complete electronic mail management solution, POSTMAN centralizes all your incoming flows on a single, secure platform, with custom workflows tailored to your organization.

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Multichannel

SaaS or On Premise

RGAA 4 compliant

The mail lifecycle

From received mail to archiving, one unified process

POSTMAN covers the entire lifecycle of your mail, from multichannel intake through to certified electronic preservation.

Acquisition

Paper mail, e-mail, phone, front desk, web forms.

Scanning

OCR, automatic recognition/classification, automatic unique tracking number.

Routing

Configurable workflows, hierarchical or named routing paths, shared trays.

Response

Collaborative work, configurable templates, electronic PDF/A signature.

Archiving

Integration with PosArchives or third-party electronic archiving systems, evidentiary preservation.

Key points

One platform, every mail intake channel

POSTMAN natively integrates document management, workflow, and signature tools to cover the entirety of your mail management.

Multichannel incoming flows

Paper mail, e-mails, phone, front desk, circulars, and web forms on a single platform.

Custom workflows

Hierarchical or named routing paths modeled graphically via Visual Hermès. No piece of mail slips through the cracks.

Integrated POSEIDON DMS

Multi-level filing plans, multi-criteria and full-text search, library of private and public queries.

Electronic signature

Signing of outgoing mail in PDF/A, native integration of the Sesin electronic signing pad or any third-party solution.

Acquisition & indexing

Smart capture of all your incoming flows

POSTMAN handles paper mail scanned individually or in batches, e-mails from a dedicated address, phone requests, web forms, and front-desk requests.

Single-item or bulk scanning via ISIS, WIA, or Twain scanner

OCR character recognition and automatic recognition/classification technology for automatic sorting

Unique tracking number automatically assigned to each registered item of mail

Automatic e-mail import with pre-indexing on a predefined address

Document type identification by criteria (barcodes, numeric characters, alpha characters)

Management & routing

Real-time tracking of every item of mail across your organization

The document workflow is fully configurable to match your organization's chart. Visual Hermès lets you graphically model workflows and create shared trays accessible to multiple users.

The tracking sheet ensures full traceability: history of all processing steps, distributions, and the current status of the mail, in real time.

Hierarchical & named routing pathsConfigurable to match your organization's chart.

Shared traysAccessible to multiple users depending on profiles and permissions.

Response deadline trackingConfigurable alerts and reminder notifications so nothing gets missed.

Confidentiality managementConfidentiality levels and domains, need-to-know management.

Delegations & absencesCreate delegations to maintain continuity of processing.

Full traceabilityHistory of every action linked to each item of mail processed.

Response & sending

Collaborative work and automated responses

Each participant can edit, draft, validate, and distribute mail within the associated workflow. POSTMAN integrates Microsoft Office, LibreOffice, and Open Office for drafting directly within the interface.

Fully customizable letter templates with mail merge

Automatic response generation with copied metadata from the incoming mail

Electronic signature of outgoing mail in PDF/A

Drafting of reminder letters and acknowledgments of receipt

Annotations and comments on received mail

Feature list

Everything you need to manage your mail

Registration

Automatic or manual scanning and indexing

Automatic character recognition (OCR)

Manual import of electronic mail

Automatic e-mail import with pre-indexing

Timestamping via automatic tracking number

Routing

Configurable workflows (Visual Hermès)

Graphical management of document routing paths

Multi-user shared trays

Absence and delegation management

Deadline management, alerts, and reminders

DMS & Search

Multi-level filing plans

Multi-criteria, full-text, and thesaurus search

Library of private and public queries

Integrated viewer alongside the record sheet

Export of results to Excel format

Response & Sending

Customizable letter templates

Office, LibreOffice, Open Office integration

Electronic PDF/A signature

PDF annotations and comments (optional)

Integration with electronic signing pads (Pastell, etc.)

Archiving & Statistics

Electronic archiving validated at 500M+ documents

Connection to PosArchives or third-party electronic archiving system (API)

Retention period management (DUA/DUC)

Dashboards by type, deadline, department, theme

Configurable statistics generator

Integration & Security

LDAP interfacing & SSO mode

SMTP mail servers: Office 365, Lotus Notes, Outlook

Compatible with Edge, Firefox, Safari, Chrome

Secure HTTPS operation

RGAA 4 compliance (≈ 80%)

Deployment options

SaaS or On Premise, based on your infrastructure

POSTMAN adapts to your organization, whatever your hosting policy.

On Premise

In-house hosting

Installation of POSTMAN on your organization's own servers. Full control over your environment and your data.

Windows Server (2016, 2019, 2022) or Linux (Suse)

Oracle, PostgreSQL, or SQL Server

J2EE server (Tomcat, WebLogic, WebSphere) or PHP/Apache

Integration into your existing information system

SaaS

Managed hosting

Software hosted on Sesin's servers or those of its subcontractor. Fast start-up, zero infrastructure to manage.

No infrastructure to install or maintain

Updates and backups managed by Sesin

Accessible via secure web browser (HTTPS)

Ideal for local authorities and public administrations

Clients & sectors

Adopted by a wide range of organizations

POSTMAN adapts to any organization size, regardless of the number of users or the volume of mail to be processed.

Local authorities

Ministries & public services

Industry & transport

Defense & aerospace

Digitize your mail with POSTMAN

Our Sesin experts support you in implementing a solution tailored to your organization, whatever its size.